Support

Help with Our Baby Log

Getting started

Create an account, add your baby profile, and use the Today screen to quickly log feeding, diaper, sleep, and note activities.

Shared caregiving

Care Circles let trusted caregivers share the same baby information and activity history across devices. Use the Care Circle controls in the app to create an invitation or manage members.

Sync or refresh issues

Pull down to refresh on supported screens. If you are offline, Our Baby Log keeps locally available information visible and will retry supported cloud synchronization when a connection is available.

Edit or delete an activity

Open an activity from Today or History to view its details. From there you can edit or delete the entry.

Password help

Use Forgot password? from the sign-in screen. Open the recovery email on your iPhone and follow the link back into Our Baby Log to choose a new password.

Account deletion

Signed-in users can request account deletion from Settings. Deleting an account is permanent and may remove cloud data associated with that account, subject to shared-data rules for other caregivers.

Visit reports

Our Baby Log can generate a visit report for a selected date range. Reports may be shared or exported as a PDF. Reports are informational and are not medical advice.

Need more help?

Please use the developer contact information provided with Our Baby Log in the App Store listing. When contacting support, avoid including unnecessary sensitive information about your baby.