HenHub Support
Contact Support
Need help, found a bug, or have an idea for HenHub? Send an email and include as much detail as possible.
Helpful Information to Include
When reporting a problem, including the following information can help us understand and resolve it more quickly:
- Your iPhone or iPad model
- Your iOS version
- Your HenHub app version
- What you expected to happen
- What actually happened
- The steps that caused the problem
- A screenshot, when helpful
Frequently Asked Questions
How do I log eggs?
Open the HenHub dashboard and use the plus button in the Today’s Eggs card. Each tap adds one egg to today’s total. Use the minus button to correct the total if needed.
Can I change the egg total for a previous day?
Yes. Use the controls in Recent Collections to increase or decrease the total for one of the displayed dates.
How is my daily average calculated?
HenHub calculates the average from your recorded egg collection history. The displayed average may change as you add or correct daily totals.
What does the streak mean?
The streak represents consecutive days with at least one egg recorded in HenHub.
How do I add a chicken?
Open the My Flock tab and select the Add button. Enter the chicken’s details, then save the profile.
What information can I save for a chicken?
You can save a name, breed, hatch date or birthday, photo, and notes for each chicken.
How do I edit a chicken profile?
Open My Flock, select the chicken, and use the Edit Chicken option on the profile screen.
How do I remove a chicken photo?
Open the chicken’s profile, select Edit Chicken, choose Remove Photo, confirm the removal, and save the profile.
Why does a chicken show the default chicken icon?
The default icon appears when no photo has been added or when a previously selected photo is no longer available on the device. You can add a new photo from the Edit Chicken screen.
Where is my HenHub data stored?
The current version of HenHub stores your flock records, egg history, notes, and app settings locally on your device. HenHub does not currently require an account or provide cloud synchronization.
Does HenHub upload my chicken photos?
HenHub uses selected photos within your local flock records. The current version does not upload them to a HenHub-operated account or server.
Will my data return if I delete and reinstall HenHub?
Not necessarily. Because HenHub currently stores data locally, uninstalling the app may permanently remove your egg history, flock records, notes, settings, and app-managed photos.
Does HenHub include ads or subscriptions?
The current version of HenHub does not display third-party advertisements and does not require a subscription.
Can I use HenHub without adding chicken profiles?
Yes. Daily egg tracking works independently from the My Flock feature. Chicken profiles are optional.
Can I track which individual chicken laid an egg?
The current version tracks egg production at the flock level. It does not require individual egg attribution.
How do I suggest a feature?
Email henhub.support@gmail.com with the subject “HenHub Feature Suggestion.”
Privacy
For details about local storage, camera and photo permissions, data sharing, and future changes, review the HenHub Privacy Policy.